FAQ

Q: What industries are your filtration systems used in?

A: Our systems are widely used in biopharmaceuticals, vaccines and virus filtration, food and beverage processing, chemical industry, industrial biotechnology, and research institutions.

Q: What filtration technologies do you provide?

A: We provide multiple separation technologies including ultrafiltration (UF), microfiltration (MF), tangential flow filtration (TFF), depth filtration, centrifugal filtration, and virus removal filtration systems.

Q: Can your systems be scaled from lab to industrial production?

A: Yes. Our systems are designed for seamless scale-up from laboratory testing to pilot scale and full industrial production, ensuring consistent process performance.

Q: Do you provide customized filtration systems?

A: Yes. We design customized systems based on process requirements such as flow rate, membrane type, filtration area, and application conditions.

Q: What is Tangential Flow Filtration (TFF) used for?

A: TFF is widely used for protein concentration, buffer exchange, and biomolecule purification in biopharmaceutical and biotechnology applications.

Q: Are your systems suitable for GMP environments?

A: Yes. Our systems are designed to meet requirements for biopharmaceutical production environments, including reproducibility, process control, and validation needs.

Q: What is the typical lead time for delivery?

A: Lead time depends on system complexity and customization requirements. Standard systems are usually delivered within 4–10 weeks after order confirmation.

Q: Do you provide installation and technical support?

A: Yes. We provide installation guidance, commissioning support, and technical assistance for system operation and process optimization.

Q: Can your systems handle virus removal applications?

A: Yes. We provide virus removal filtration systems designed for high retention efficiency and reliable performance in critical bioprocess applications.

Q: What types of membrane modules do you offer?

A: We offer ultrafiltration membranes, microfiltration membranes, hollow fiber modules, flat sheet modules, and depth filtration modules.

Q: Do you support pilot-scale testing?

A: Yes. We provide pilot-scale systems for process development, scale-up studies, and performance validation before industrial implementation.

Q: How do I choose the right filtration system?

A: You can select based on your application type, process scale, and material characteristics. Our engineering team can recommend the most suitable system based on your requirements.

Q: Do you export internationally?

A: Yes. We have experience supplying filtration systems to global markets and provide full technical documentation and export support.

Q: What information do you need for a quotation?

A: To provide an accurate quotation, we typically need:
Application type
Flow rate or processing volume
Filtration target (protein, virus, particles, etc.)
Required system scale (lab, pilot, industrial)